Dear [User's Name],
Thank you for writing to us. We apologize for the inconvenience you experienced. Please be assured that your funds are completely safe, and the amount deducted will be refunded to you within 4-5 working days.
We are also making efforts to expedite the process. Please do not worry, as your funds are secure and will be refunded shortly.
If you have any further questions or need additional assistance, please do not hesitate to contact us.